
We know that choosing in-home care comes with important questions. Here, you’ll find clear answers to the most common inquiries about our services, appointments, and process.
Receiving care at home allows patients to stay in a familiar, reassuring environment—reducing stress and promoting overall well-being.
We currently serve Montérégie West, West Island Montreal, Laval West, and Vaudreuil-Soulanges.
We accept payment by credit card, e-transfer, or other convenient methods. Payment details will be confirmed when your appointment is booked.
Yes, we understand that plans can change. If you need to reschedule or cancel your appointment, we kindly ask that you notify us as soon as possible—ideally at least 24 hours in advance.
This allows us to adjust our schedule and offer that time to another patient in need.
Late cancellations or missed appointments without notice are subject to a 100% fee.
Our services are ideal for seniors, individuals with reduced mobility, people recovering from surgery, new parents, and families who prefer safe, professional care at home.
Yes, we can provide care in private homes, residences, and retirement living facilities—anywhere our presence is welcome and permitted.
We offer transparent, fixed pricing for each of our services. You’ll find a detailed list of fees on our Services page.
If you’re unsure which service applies to your situation, or would like a personalized estimate, feel free to email us with your request. We’ll be happy to review your needs and provide a clear, tailored quote—no surprises.
Please note that certain lab tests or specific care needs may involve additional charges, which will always be communicated to you in advance.
Many private insurance plans reimburse nursing services. We provide a detailed receipt for you to submit to your insurer.
If you don’t see your question here, feel free to contact us—we’re always here to help.